Customers prefer chat to have conversations with your company
These conversations range from getting more product information, self-service or to get support and transact. Kobliat helps businesses around the world to simply have conversations. To get your company prepared and set for the future, we work hard to overcome the following obstacles:
Old legacy omni-channel communication technology that is hampering your ability to achieve goals
Complex and expensive communication technology supply chains
Multi-channel technologies that cannot scale
Being unprepared for customers with growing brand experience expectations
Being unprepared for the next generations, who will demand even more from you!
We offer your company the following solutions
Omni-Channel Access
Give your customer the ability to communicate with you across all channels (web, app, OTT)
Intelligent Virtual Agents & Chat Bots
Manage those incoming chats with a programmatic and natural language automated solution
Customer Support Chat Desk
Manage
live chats
Chat Broadcaster
Communicate outbound with customers and employees